BE BOLD (8)
10 12 2008I don’t like to complain. I don’t cry over spilled milk. I just get on with things. But I made a mental note. ‘Watch out for dirty tricks Complain loudly.’
Freddie also advised, ‘don’t make it cheap, No frills ervice. The big airlines can undercut you, like they did to me. nstead offer a better service than they do, at a good price. People ant comfort. And don’t forget the fun. People like to have fun. Good uck. Be ready for a great deal of stress.’
All of his advice was helpful hen I had to talk to officials. Safety was a big concern. aking sure the airliner was well funded was another. I worked out a ash-flow survival plan. I hired the right people. I got a good team. I truck to it. I wouldn’t take no for an answer. I found other ways around problems. And, believe m, there were endless problems.
BA id try dirty tricks against us. They tried to destroy us by ruining my ame. Sir Freddie said, ‘Sue the bastards!’ and I took BA to court for libel – and won.
Taken From : Screw It,Let’s Do It






